FAQ
Walrus Approved?
Simply put: You will like what you get.
It means that I have intensively quality tested every product.
- The designs are precise
- The colors are rich and long-lasting
- The material is robust and still has a good look & feel
Refunds?
Simply put: No.
This is a print-on-demand store, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if you ordered the wrong size, color, or alike.
In case of a damaged product or a manufacturing error, you will get a free replacement or a refund.
Misprint?
Simply put: Of course.
In case of a damaged product or a manufacturing error, please follow this procedure to get a free replacement or a refund:
- Contact me within 25 days of product delivery
- Use this Form
- If possible, add links with images showing the issues
Worldwide Shipping?
Simply put: Yup, for free.
I work with international partners, which print and ship it directly to wherever you want them to.
Care Instructions?
Simply put: Simple.
Wash the Towels as you're used to. Don't wash the Notebooks.
(For Quality testing I threw them in normal laundry mode 10x, they're still fluffy and only slightly less vibrant in color.)
And yup, there's real care instructions attached to the products.😋
Email?
Simply put: check Spam
You will get an confirmation mail after every purchase, digital Items such as Gift Card Codes will be sent there as well.
If you don't get anything within 30min, check your spam folder.
If you can't find it there, please contact me.